There's no doubt that technology has changed the way we do business. Both shoppers and online retailers, nowadays, are turning to online platforms and mobile devices to buy and things.

As an online retailer, we all think about the future of eCommerce, how things are going to change in the coming years, if people's shopping habits are going to change and everything in-between.

There's no denying the fact that online retail is no fad, what it has done to us is that it has only made our lives easy, had it not been there we'd still be waiting in the long queues and our shopping habits wouldn't have changed for good.

I recently came across this very interesting infographic that talks or lets say elaborates the future of how we shop.

The folks at Gift-Library.com have created this very thought-through infographic and according to it, for starters, by 2016 the global eCommerce retail sales is expected to reach $1,321.4 trillion.

Here is it, take a closer look at it:

Happy viewing!


Here are some key points -

• 59% of UK shoppers refuse to wait in queue, and 32% would choose to opt to buy online if faced a queue. 

• Each year queues result in an estimated 20.65M missed sales.

• 21% of all consumers shop through their smartphone. 90% of shoppers for pre-shopping tasks and 84% in store

• Social Media doesn't drive significant direct sales but 40% of consumers have purchased a product after posting about it, 70% obtain info about other consumers' experiences and 17% feel connected to brands they see on social sites

• 1 in 3 customers prefer social media to telephone customer service.

• 58% of customers expect exclusive offers via social media. 

• 2011-2013 tablet ownership has spiked to 282%

• Mobile accounts for 15-20% of eBay sales.

• 74% of consumers find mobile wallets convenient.